Privacy Policy

Last Updated: July 21, 2025

At Frontline Assessments, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or communicate with us.

Information We Collect

Personal Information: When you fill out forms, schedule evaluations, or purchase services, we collect information such as your name, email address, phone number, billing and payment information (including credit card details), and any other information you provide voluntarily.

Medical Information: We collect medical details relevant to your VA claim evaluations, as provided directly by you during assessments.

Technical and Device Information: We may collect technical data such as your IP address, browser type, operating system, and device identifiers to improve your website experience and troubleshoot issues.

Usage Information: We track how you interact with our website, including pages viewed, clicks, time spent on site, and form submissions. This helps us understand and improve the user experience.

Cookies and Tracking Technologies: We use cookies, pixels (including the Meta/Facebook Pixel), web beacons, and similar technologies to:

  • Remember your preferences
  • Measure site performance and usage
  • Deliver personalized and interest-based advertising on platforms like Facebook and Instagram

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact site functionality.

How We Use Your Information

We may use the information we collect to:

  • Provide and manage our services, including psychological evaluations and administrative support
  • Process payments securely
  • Communicate with you about appointments, updates, and relevant services
  • Deliver marketing emails or SMS messages (if you’ve opted in)
  • Analyze site usage and improve our services
  • Serve interest-based ads on other websites and platforms
  • Comply with legal obligations and protect our rights

Marketing Preferences

By submitting your email address or phone number through any Frontline Assessments form, you consent to receive marketing communications from us.

You may opt out at any time:

  • Email: Click the “unsubscribe” link in any marketing email or contact us at info@frontlineassessments.com
  • SMS: Reply “STOP” to any marketing message or contact us at the same email above

We will promptly honor all opt-out requests.

Interest-Based Advertising (Retargeting)

We may use third-party services (such as Meta/Facebook, Google, and others) to show you targeted ads based on your activity on our website. These platforms may use cookies, tracking pixels, or similar technologies to collect limited behavioral data.

While we do not sell your personal information in the traditional sense, some limited data sharing with advertising partners may be interpreted as “sharing” under applicable state privacy laws. You can opt out of this type of data use using the tools below:

Sharing Your Information

We do not sell, rent, or lease your personal information. We may share data only with:

  • Service providers who support our operations (e.g., website hosting, payment processors, advertising platforms) under strict confidentiality obligations
  • Legal or regulatory authorities if required by law

Your Rights and Choices

You may:

  • Review, update, or correct your personal information
  • Request access to or deletion of your information (as permitted by law)
  • Opt out of marketing communications at any time (see above)

To exercise these rights, contact us at info@frontlineassessments.com.

Your State Privacy Rights

Depending on your state of residence, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA/CPRA), Colorado Privacy Act, or other state regulations. These may include the right to:

  • Know what personal information we collect and how it’s used
  • Request access to, correction of, or deletion of your personal information
  • Opt out of certain types of data sharing or profiling

To request any of the above, please contact us at info@frontlineassessments.com. We will verify your request in accordance with applicable law.

Third-Party Links

Our website may contain links to third-party websites, such as VA.gov or other veteran-related resources. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before submitting any personal information.

Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. Payment data is processed through PCI-DSS-compliant third-party vendors.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

📧 Email: info@frontlineassessments.com

📞 Phone: (Your phone number)

📍 Address: Denver, Colorado 

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services, practices, or applicable law. We encourage you to review this page periodically. Continued use of our site after changes are posted constitutes acceptance of the revised policy.

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